Returns & Exchanges
At Beardo, we strive to deliver the highest quality grooming products, but if you are not satisfied with your purchase, we offer a hassle-free 7-day return policy for unopened and unused items. Please ensure the product seal remains intact to be eligible for a full refund or exchange.
Return Process
- 1.Initiate Request
Log into your Beardo account and navigate to the 'My Orders' section to select the items you wish to return within 7 days of delivery.
- 2.Quality Inspection
Package the product in its original box with all tags and invoices; our courier partner will conduct a quick physical check during the pickup process.
- 3.Reverse Pickup
Once your request is approved, we will arrange a free reverse pickup from your registered address within 24-48 hours.
- 4.Refund Processing
After the item reaches our warehouse and passes quality control, your refund will be credited to your original payment method or Beardo Wallet within 5-7 business days.